Our highly competitive and transparent pricing models along with our fast payment methods and our focus on Customer Service have long been the mainstay of our business. Here at Refine Max, we understand the value of your time and the difficulty of planning around busy schedules. As such, we strive to always offer fast, efficient, and comprehensive service to ensure you always walk away satisfied with your transaction.
We accept various types of scrap that contains precious metals ranging from coins to broken jewelry, alloy wires, bench sweeps, polishing dust, sets of sterling silver utensils, platinum from catalytic converters, and much more. If you have any questions about what we can accept for refinement in our facilities, please Contact Us using the form on the left.
As we strive for total transparency with our services, we allow every client to see the whole process take place while they wait.
If you live outside of the New York tri-state area or would simply prefer to not travel into the city, you can also Ship Us your lot directly. We accept all the same materials via mail as we do in our store, and we utilize the same transparent pricing models and testing methods.
As well, in accordance with our in-house Anti-Money Laundering Policy and the Provisions within the United States Patriot Act of 2001, Refine Max requires that all customers complete our Anti-Money Laundering (AML) Compliance Form.
Please Contact Us to receive copies of our forms!
After receipt of your lot, we can usually complete its processing within 1-2 business days.
Once we receive your lot, we will contact you directly via the details listed on your shipping form to confirm receipt. We will then evaluate the lot and complete our own weight measurement. Any discrepancies in weight will be reported to you prior to processing.
Should there be no discrepancies, or if with your permission to move forward if there are, we will then begin the melting and assaying process. Once the analysis has been completed, we will contact you to report the final weight and purity of your lot once all impurities have been removed from the metal, and we can arrange for a variety of payment methods.
Please Contact Us if you have any questions about Mailing Us your Precious Metal Lot!
Well, if you are one of those who trust to drop off your lot by yourself to our storefront then visit our place and submit your lot there.
We accept various scrap containing precious metals ranging from coins to broken jewelry, alloy wires, bench sweep, polishing dust, incomplete sets of silver utensils, platinum in catalytic converters, and more.
As we are entirely transparent in our services, we allow every client to see the whole process with his/her own eyes- right from melting to assaying and weighting of the precious metal extracted from the lot. The weighed metal gets estimated for fairer payouts following these precious metals’ present-day rate in the market.
Our honesty and loyalty make us one of the most renowned firms in the province and internationally. We have gained a vast clientele base with the exceptional and elite services that make our customers rely on us to sell their scrap.
We are so honest with our clients, and our clients trust us so much that they just come to our storefront, drop their lot and get the payout via wire transfer or cheque- any form they are comfortable with.
You can drop your lot to us within our store time i.e., 10:00 A.M. To 5:30 P.M. For more information, you can call our customer care number and clear your doubts.
We are highly renowned because of the loyalty and transparency we provide to our customers. After receiving your parcel either via shipping or by hands, we immediately refine it and assay it with numerous assays to find the consistency and purity of the precious metals present in your scrap lot.
After assaying it we will fairly pay the price for the quality and quantity of the precious metals present in your lot. The prices change regularly and the payment will be made based on the current daily price set by the London Fixings. The main role of London fixing is to ensure that both the buyer and seller trade for precious metals at a fair price.
We make the payments via wire transfer- the quickest possible method or by cheque. You can choose the method that suits you.
The prime reason why customers always choose us for their gold refining needs is our transparency. Our work is quite transparent, and we allow our customers to watch the processes of melting, assaying, and refining. When you provide clarity to the customers, their trust builds, and they start believing in your venture.
Another crucial reason we are the preferred refining industry by most of our clientele is that we always make sure that the payouts are fairly done.
We believe in validating that every clientele who believes in us and our services should grow with us, and with our personalized services, we try to make ourselves more than a vendor for our clientele.